News And Info
RAWS HELP DESK EMAIL ADDRESS
The RAWS Help Desk now has a new (and shortened) email address: firstname.lastname@example.org
Note: In the BLM address book in Outlook we are still listed as: blm_fa_raws_helpdesk
RSFWSU Battery Replacement Policy
As major consumable items, batteries are treated in a different manner than sensors or other components of a RAWS. Click HERE to read the RSFWSU policy concerning manufacturers' replacement schedules and the associated maintenance actions for all RAWS covered by Depot Maintenance service contracts.
REMOVAL OF FUEL MOISTURE / FUEL TEMPERATURE SENSOR ON ALL BLM RAWS
To reduce BLM RAWS program costs, the decision was made at the Dec 2011 Fire Leadership Team meeting to remove all Fuel Moisture and Fuel Temperature sensors from permanent and portable BLM RAWS stations.
NEW STATION PM AND PARTS/SENSOR FORM
With the increasing number of new stations transitioning from warranty to a Depot contract we developed a form/worksheet to help our customers in the field provide the Help Desk with all the information necessary to create a parts order list and preventive maintenance schedule. If you have a new station transitioning to a Depot contract click on the FORMS tab and select the link NEW STATION PM AND PARTS/SENSOR DATA. Simply fill out the form and email it to the RAWS Help Desk.
NEW RAWS HELP DESK EMAIL ADDRESS
With the recent transition from Lotus Notes to Microsoft Outlook the format of our email address changed. Our new Help Desk email address is:
RAWS HELP DESK / RSFWSU EMAIL
The current DOI transition from Lotus Notes to Microsoft Outlook has blocked some of the incoming email traffic to the RAWS Help Desk and Remote Sensing Fire Weather Support Unit contacts at NIFC. If you have sent email to the RAWS Help Desk or any RSFWSU contact and do not receive a response within 24 hours please call the Help Desk at 208.387.5475
Updating Station Narratives, Notes, and Routes in WFMI