3/26/2012

RAWS HELP DESK EMAIL ADDRESS

The RAWS Help Desk now has a new (and shortened) email address: rawshelp@blm.gov

Note: In the BLM address book in Outlook we are still listed as: blm_fa_raws_helpdesk

 

02/02/2012

RSFWSU Battery Replacement Policy

As major consumable items, batteries are treated in a different manner than sensors or other components of a RAWS. Click HERE to read the RSFWSU policy concerning manufacturers' replacement schedules and the associated maintenance actions for all RAWS covered by Depot Maintenance service contracts.

 

01/27/2012

REMOVAL OF FUEL MOISTURE / FUEL TEMPERATURE SENSOR ON ALL BLM RAWS

To reduce BLM RAWS program costs, the decision was made at the Dec 2011 Fire Leadership Team meeting to remove all Fuel Moisture and Fuel Temperature sensors from permanent and portable BLM RAWS stations.

 

10/04/2011

NEW STATION PM AND PARTS/SENSOR FORM

With the increasing number of new stations transitioning from warranty to a Depot contract we developed a form/worksheet to help our customers in the field provide the Help Desk with all the information necessary to create a parts order list and preventive maintenance schedule. If you have a new station transitioning to a Depot contract click on the FORMS tab and select the link NEW STATION PM AND PARTS/SENSOR DATA. Simply fill out the form and email it to the RAWS Help Desk.

 

10/04/2011

NEW RAWS HELP DESK EMAIL ADDRESS

With the recent transition from Lotus Notes to Microsoft Outlook the format of our email address changed. Our new Help Desk email address is:

blm_fa_raws_helpdesk@blm.gov

 

8/11/2011

RAWS HELP DESK / RSFWSU EMAIL

The current DOI transition from Lotus Notes to Microsoft Outlook has blocked some of the incoming email traffic to the RAWS Help Desk and Remote Sensing Fire Weather Support Unit contacts at NIFC. If you have sent email to the RAWS Help Desk or any RSFWSU contact and do not receive a response within 24 hours please call the Help Desk at 208.387.5475

 

3/1/2011

Updating Station Narratives, Notes, and Routes in WFMI

If you are responsible for maintenance on your RAWS station, changing out sensors, or submitting post maintenance reports; the Wildland Fire Management Information (WFMI) website now gives users in the field the ability to update station narratives, notes, and routes. If you do not have this function available on your profile or to create a WFMI account please complete the Maintenance User Access Request Form under Access Request at https://www.nifc.blm.gov/cgi/WfmiHome.cgi . If you have any questions or concerns please email or call the RAWS Help desk for more information.